Charlotte Counseling is lead by Caroline Cotto. Caroline started working in the human services field after growing tired of working in corporate America. Not satisfied by the investment banking environment, Caroline began working in a psychiatric hospital, relying her bachelors degree in social sciences.

Caroline was immediately hooked. The patients were wonderful, interesting and struggling people. Caroline wanted to have more of an active role in their care. After doing some research and asking the staff about their different roles, she decided to pursue a Masters in Social Work.

In 2003, Caroline received her Master of Social Work from East Carolina University in Greenville, NC. In the more than 10 years that have passed, she has provided in-home family therapy, outpatient therapy for adults and adolescents, crisis services for children and adults experiencing a psychiatric emergency, and inpatient services to those recovering from a crisis. She has also served as an adjunct instructor at UNC Charlotte.

Throughout all these roles, she has determined she is at her best when working directly with people who are trying to find their way to a happier life. Walking alongside someone who is struggling to make a change and helping them figure out the best path that suits them as an individual is why she continues to practice therapy.